These Terms of Service (“Terms”) govern your access to and use of the website operated by SHUQIANG HU INC (the “Site”). By using the Site, you agree to be bound by these Terms and our Privacy Policy.
Company & Contact
SHUQIANG HU INC
Return/Postal Address: 15226 NORTHERN BLVD NUM 2, FLUSHING, NY 11354, USA
Phone: +15853750812 Email:[email protected]
- Use of the Site
You must be at least the age of majority in your jurisdiction to use the Site. You agree to use the Site only for lawful purposes and in accordance with these Terms. We may modify the Site and these Terms at any time. Your continued use constitutes acceptance of the modified Terms.
- Accounts
To purchase products, you may create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us promptly of any unauthorized use.
- Orders, Pricing, and Availability
All orders are offers to purchase products subject to acceptance by us. We may, in our discretion, limit or cancel quantities purchased per person, per household, or per order. Prices, promotions, and availability are subject to change without notice. We strive for accuracy but may correct errors, including after submission of an order. If we change or cancel an order, we will attempt to contact you using the information provided.
- Payment
You authorize our third‑party payment processors to charge your selected payment method for the total amount of your order, including shipping, handling, and applicable taxes. You represent that you are authorized to use the payment method provided.
- Shipping & Risk of Loss
Shipping options, costs, and estimated delivery times are presented at checkout and further described in our Shipping Policy. Title and risk of loss pass to you upon our delivery of items to the carrier, except as otherwise required by law.
- Returns & Refunds
Our Returns Policy explains how to initiate returns, exchanges, and refunds, including eligibility requirements and timelines.
- Product Information & Safety
We sell pet products in the categories of Toys, Bowls & Feeders, Carriers & Travel, and Cleaning & Grooming. Product images and descriptions are provided for convenience and may not perfectly reflect the item you receive due to manufacturing or display variations.
Safety disclaimer: Always supervise pets when using toys or carriers; inspect items regularly and discontinue use if damaged or worn. Ensure bowls, feeders, toys, and grooming tools are appropriate for your pet’s size and behavior. Follow all instructions and warnings on packaging. Our Site and products do not provide veterinary or medical advice; consult a licensed veterinarian for health concerns.
- User Content
If you submit reviews, photos, or other content (“User Content”), you grant us a worldwide, royalty‑free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, publish, translate, distribute, and display such content in any media, subject to applicable law. You represent that you own or control the rights to your User Content and that it does not violate any law or rights of others.
- Prohibited Uses
You may not: (a) use the Site for illegal purposes; (b) attempt to probe, scan, or test the vulnerability of the Site; (c) interfere with the Site’s operation; (d) use bots or automated means to access the Site except for publicly available search engine indexing; (e) infringe our intellectual property or that of others.
- Intellectual Property
All content on the Site, including text, graphics, logos, icons, images, and software, is owned by or licensed to SHUQIANG HU INC and is protected by intellectual property laws. You may not use our trademarks without our prior written permission.
- Third‑Party Links
The Site may contain links to third‑party websites or services. We are not responsible for the content, policies, or practices of such third parties.
- Disclaimer of Warranties
THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.
- Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHUQIANG HU INC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM (A) YOUR USE OR INABILITY TO USE THE SITE OR PRODUCTS; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY; (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; OR (D) OTHER MATTERS RELATING TO THE SITE OR PRODUCTS. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE PRODUCTS OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) AT ISSUE.
- Indemnification
You agree to indemnify and hold harmless SHUQIANG HU INC from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising from your breach of these Terms or your misuse of the Site or products.
- Governing Law & Venue
These Terms are governed by the laws of the State of New York, without regard to conflict of laws principles. You agree to submit to the exclusive jurisdiction and venue of the state and federal courts located in Queens County, New York for any dispute arising out of or relating to these Terms or the Site.
- Termination
We may suspend or terminate your access to the Site at any time, with or without cause. Upon termination, your right to use the Site will immediately cease, but the provisions of these Terms that by their nature should survive will remain in effect.
- Miscellaneous
These Terms constitute the entire agreement between you and us regarding the Site. If any provision is found unenforceable, the remaining provisions will remain in full force. You may not assign your rights or obligations without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets. Failure to enforce any right is not a waiver.
Contact: See address and phone listed above.